Frequently Asked Questions

We specialize in custom web development, mobile app development, SaaS platform development, UI/UX design, digital marketing, and social media management. Our comprehensive solutions help businesses transform digitally and achieve their growth objectives.

We work with businesses across various industries including e-commerce, healthcare, finance, education, real estate, and technology startups. Our adaptable solutions are tailored to meet specific industry requirements and compliance standards.

Our team operates Monday through Friday, 9:00 AM to 6:00 PM EST. For urgent matters or ongoing projects, we provide extended support and can accommodate different time zones based on client needs.

You can reach us through our contact page, email us at info@shaktiinfyratech.com, or call us at +1 (555) 123-4567. We typically respond to inquiries within 24 hours during business days.

Yes, absolutely. We understand the importance of protecting your intellectual property and business information. We are happy to sign NDAs and confidentiality agreements before discussing your project details.

We use modern, industry-standard technologies including React, Next.js, Vue.js, Node.js, Python, and PHP. We select the technology stack based on your specific requirements, scalability needs, and long-term maintenance considerations.

Yes, we develop native apps for both iOS and Android platforms, as well as cross-platform applications using React Native and Flutter. We help you choose the best approach based on your budget, timeline, and feature requirements.

Absolutely. We have extensive experience in cloud migration and can help you move your applications and data to AWS, Google Cloud, or Azure. We ensure minimal downtime and a smooth transition while optimizing your infrastructure for performance and cost.

Yes, we provide comprehensive maintenance and support packages to ensure your applications remain secure, up-to-date, and performing optimally. Our support includes bug fixes, security updates, feature enhancements, and technical assistance.

Security is a top priority in our development process. We implement industry best practices including secure coding standards, regular security audits, encryption, authentication protocols, and compliance with standards like GDPR, HIPAA, and PCI-DSS where applicable.

Yes, we have extensive experience integrating various third-party services including payment gateways, CRM systems, marketing tools, analytics platforms, and custom APIs. We ensure seamless integration while maintaining security and performance.

Yes, upon project completion and final payment, you receive full ownership of the source code and all related intellectual property. We provide complete documentation and knowledge transfer to ensure you have full control of your product.

We follow a mobile-first design approach, ensuring your application works seamlessly across all devices and screen sizes. We test extensively on various devices and browsers to guarantee consistent user experience and functionality.

Yes, we provide comprehensive technical documentation, user guides, and training sessions for your team. We ensure you have all the resources needed to manage and maintain your application effectively.

We implement robust backup strategies including automated daily backups, redundant storage, and disaster recovery plans. Your data is protected with encryption both in transit and at rest, ensuring business continuity and data integrity.

Our pricing is customized based on project scope, complexity, timeline, and required technologies. We offer both fixed-price and time-and-materials engagement models. Contact us for a detailed quote tailored to your specific requirements.

We accept various payment methods including wire transfers, credit cards, and online payment platforms. Payment terms are typically structured with an upfront deposit and milestone-based payments throughout the project lifecycle.

Our refund policy varies depending on the service and project stage. Generally, we offer refunds for services not yet delivered or if we fail to meet agreed-upon milestones. Please review our detailed refund policy page for complete terms and conditions.

Yes, we understand that different businesses have different budgeting needs. We can work with you to create a payment plan that aligns with your cash flow while ensuring project continuity. Contact us to discuss custom payment arrangements.